Frequently Asked Questions

Everything you need to know about your favorite show-stopping gear.

Is the merchandise officially licensed?

Yes, every item in our shop is 100% officially licensed merchandise produced in partnership with the Broadway productions we represent.

How long will it take for my order to ship?

Standard orders typically process within 3-5 business days. Once shipped, domestic delivery usually takes 5-7 business days, while international shipping varies by location.

What is your return policy for apparel?

We accept returns and exchanges on unworn, unwashed apparel within 30 days of purchase. Please ensure all original tags are attached to be eligible for a refund.

How should I care for my Broadway show t-shirts?

To preserve the high-quality screen prints and fabrics, we recommend machine washing cold with like colors and tumbling dry on low heat or air drying.

Do you offer international shipping for fans outside the US?

Absolutely! We ship our Broadway collections worldwide. Please note that international customers are responsible for any customs duties or import taxes incurred.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.